Privacy Policy

This privacy policy applies to information Axium LLB d/b/a The Elevator Consultants (“TEC”, “we”, “us”) collect from users of this website and our software applications.  In this policy, you can learn what kinds of information we collect, how we collect information, when and how we might use that information, how we protect the information, and the choices you have with respect to your Personal Information.  By sharing your Personal Information with us, and by continuing to use our websites, you confirm that you have read and understood the terms of this privacy policy.

Why we collect information:

We collect information to provide a better website experience for all of our users.  By tracking the topics you are interested in, we can provide content that is more relevant to your needs. We also collect information to enable access and use of our software applications.

We collect information in the following ways:

User-supplied information: If you fill out the contact form on this website, we will ask you to provide some Personal Information (such as e-mail address, name, phone number and state). We only require that you provide an e-mail address on the contact form.  If you subscribe to our software application(s), we will require you to provide log-in credential information.  You may also enter business contact information for use with our software application(s).  Further, if chat is available through this site, you may be asked to provide information if you participate in an online chat. 

Please do not submit any confidential, proprietary or sensitive personally identifiable information (e.g. Social Security Number; date of birth; driver’s license number; or credit card, bank account or other financial information) (collectively, “Sensitive Information”) though our website.  Payment card information should only be submitted through our payment processor.  If you submit any Sensitive Information, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission.

Information we get from your use of our website. We collect information about how and when you use our website. This information includes:

Usage Information:

We place a cookie on your device when you use our website.  Our service providers may also place cookies on your device.  “Cookies” are small text files that websites save onto your device via your web browser.  We use the cookie to identify you when you return to our website using the same device.  

We store how you interact with our website to personalize content to be delivered based on your historical interaction with our website. This includes web pages visited on our website and links clicked, time on web page, and how often you visit our website.  We also how you were directed to our website and whether and whether you engaged with emailed content.

Please note that we do not currently respond to Do Not Track (DNT) signals.

Device information:

We may collect device-specific information from your web browser, including device model, browser, device operating system, screen size, HTML5 audio and video capabilities.  This helps us personalize your experience with our website.

We may also collect your location, including country, region and city, by deriving it from the Internet Protocol address which was used by your device to access our website.  Your IP address may also be indicative of your internet service provider.

Google Analytics:

A third party vendor used by TEC is Google Analytics. For information on how Google Analytics uses data please visit “How Google uses data when you use our partners sites or apps”, located at

We use information in the following ways:

Information Usage.  We use the Personal Information you share with us and device information that we collect in the following ways:

To respond to your queries and requests;

To communicate with you;

To provide information and support regarding our services;

To provide you with the communications that you have subscribed to;

To customize the content that our website delivers to you;

To customize the way that you interact with our website; and

To enable access and use of licensed software application(s) to which you have subscribed.

Information Retention.  We only keep your Personal Information for as long as we need to, to be able to use it for the reasons given in this privacy policy, and for as long as we are required to keep it by law.

We disclose information for the following reasons:

Information Sharing.  We do not, rent, sell, or otherwise provide your Personal Information to third parties for their own marketing purposes.  We limit our sharing of your Personal Information as follows:

We may share your Personal Information with our service providers, including our web developers and web hosting service, who are contractually obliged to protect your Personal Information and only use your Personal Information in accordance with our instructions.

We may also disclose Personal Information where needed to affect the sale or transfer of business assets, to enforce our rights, protect our property, or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. 

We will also disclose Personal Information when required to do so by law, such as in response to a subpoena, including to law enforcement agencies and courts in the United States and other countries where we operate.

Your Choices:

Limit Disclosures.  You can always limit the information you provide to us.  You can also limit the communications that we sends to you.  To opt-out of emails or newsletters, simply click the link labeled “unsubscribe” at the bottom of any communication we send you.

Limit Cookies. In many cases, you can manage cookie preferences and opt-out of having cookies and other data collection technologies used by adjusting the settings on your browser.  All browsers are different, so visit the “help” section of your browser to learn about cookie preferences and other privacy settings that may be available.   

Notice to Residents of Countries outside the U.S.

TEC is headquartered in the United States of America.  Your Personal Information may be transferred to, stored and/or otherwise processed in the United States.  By providing us with your Personal Information, you agree to the use and the collection of your Personal Information by TEC and its affiliates and to the transfer of your Personal Information outside the country of your residence as notified in this Privacy Statement. We will protect the privacy and security of your Personal Information, regardless of where it is processed or stored.

Protection of Personal Information:

We take appropriate security measures to help protect your Personal Information from accidental loss and from unauthorized access, use or disclosure. However, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

Changes to this Privacy Statement:

From time to time, we may update this Privacy Policy to reflect new or different privacy practices. We will place a notice online when we make material changes to this the Privacy Policy.   Additionally, if the changes will materially affect the way we use or disclose previously-collected Personal Information, we will notify you about the change by sending a notice to the primary email address associated with your account.

If you have any questions concerning this Privacy Policy, please contact us at:

Effective January 1 2016.